Privacy Policy
This Privacy Policy describes how 8Kilo ApS ("we," "us," or "our"), a company based in Denmark, collects, uses, and protects your information when you use our Shopify application ("the App"). The App provides product metafield editing and image analysis services ("the Service") to merchants who use Shopify to power their stores.
Information We Collect
Shopify Store Data
When you install our App, we automatically access certain information from your Shopify account, including:
- Product Information: Product data and associated metafields that you choose to edit through our App
- Product Images: Images associated with your products for analysis purposes
- Store Information: Basic store details necessary for app functionality
Usage Data
We may collect information about how you use our App, including:
- App interaction logs and usage patterns
- Error reports and performance data
- IP addresses and browser information for security and optimization purposes
Contact Information
If you contact us for support, we may collect your name, email address, and any information you provide in your communications with us.
How We Use Your Information
We use the collected information solely for the following purposes:
- Service Provision: To provide metafield editing and image analysis functionality
- App Operation: To operate, maintain, and improve our App
- Support: To respond to your inquiries and provide customer support
- Security: To detect, prevent, and address technical issues and security threats
- Legal Compliance: To comply with applicable laws and regulations
Data Processing and Storage
- Processing Location: Your data is processed within the European Union, primarily in Denmark where our company is based
- Data Retention: We retain your data only as long as necessary to provide our services or as required by law. Product metafields and image analysis data are typically processed in real-time and not stored permanently unless necessary for app functionality
- Data Security: We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share data with trusted service providers who assist us in operating our App, provided they agree to keep your information confidential
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete personal information
- Deletion: Request deletion of your personal information, subject to certain exceptions
- Portability: Request a copy of your personal information in a structured, machine-readable format
- Objection: Object to certain processing of your personal information
- Withdrawal: Withdraw consent where processing is based on consent
European Union Rights
If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR):
- You have the right to lodge a complaint with a supervisory authority
- We process your data based on legitimate business interests and contractual necessity
- Data transfers outside the EU are conducted with appropriate safeguards
Cookies and Tracking Technologies
Our App may use cookies and similar tracking technologies to enhance functionality and gather usage information. These technologies help us:
- Remember your preferences and settings
- Analyze app performance and usage patterns
- Provide security features
You can control cookie settings through your browser preferences.
Children's Privacy
Our App is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy in the App or through other appropriate means. Your continued use of the App after such changes constitutes acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:
8Kilo ApS
Email: contact@variantrobot.app
Location: Denmark
For EU residents, you also have the right to contact your local data protection authority if you have concerns about how we handle your personal information.